Supervisory and Management Workshops

The Workshops below have been designed especially to help managers and supervisors create a better work environment, by providing the knowledge and tools to improve communication, increase productivity, and limit liability. The following is a partial list of training topics; content is customized to meet specific client needs.

Workplace Leadership Essentials

  • The Leadership Role and Principles
  • What People Want In a Leader
  • Essential Skills & Important Daily Actions
  • The Multi-Generational Workforce: Attitudes, Values and Expectations
  • Building Flexibility & Initiative in Your Work Force

Employment Law Basics - What You Need to Know

  • Work Time, On Call Time
  • Trainings, Meetings & Travel
  • Meals & Breaks
  • I-9 Requirements & Best Practices
  • At-Will Employment

State and Federal Civil Rights Workplace Laws

  • Discrimination & Protected Classes
  • Family & Medical Leave Acts
  • Reasonable Accommodations for People with Disabilities
  • Oregon's Injured Workers

Leadership and Communication

  • Sending and Receiving Messages
  • Non-Verbal Communication
  • Objective & Personal Style Differences
  • Communication Pitfalls

Hire Right/Hire Slowly

  • Preparation
  • Recruitment & Screening
  • Interview Guidelines
  • What and What NOT to Ask:
    Interview Questions
  • Reference & Background checks

Feedback and Accountability

  • Setting Clear Expectations
  • Giving Praise
  • Delivering Negative Feedback
  • Coaching & Counseling

Managing Performance

  • Documentation - Why and How
  • Improving Performance and Correcting Problem Behaviors
  • Performance Appraisals - Why Bother?
  • Evaluating Performance Fairly and Effectively

Motivating and Delegating

  • Maslow's Hierarchy of Needs
  • Recognition Ideas
  • Gallup Worker Beliefs
  • Retaining Talent Long-Term
  • How to Delegate Successfully

Managing Conflict and Difficult Conversations

  • Key Elements and Levels of Conflict
  • Don't Get Drawn into Conflict
  • Having Tough Conversations
  • Moving to Win-Win and Collaboration

Employment Termination Essentials

  • Mitigating Risk
  • Advance Planning
  • References and Severance
  • Dos and Don'ts

Managing Your Time Effectively

  • Values and Priorities
  • Get Organized - Practical Tips and Strategies
  • Greatest Time Wasters
  • Time Management Matrix1

Successful Meeting Management

  • Purpose, Participants, and Prep Work
  • Meeting Facilitation
  • Decision Making - who and how
  • After the Meeting

If you are considering outsourcing all or part of your human resource processes, contact an advisor at 541.389.2141 or 800.541.5937. We would be happy to provide you a free consultation.

We also offer on-going support agreements to our clients. For more information, check out our Support Agreement page.

1 © 1994 Covey Leadership Center, Inc