Supervisory and Management Workshops

The Workshops below have been designed especially to help managers and supervisors create a better work environment, by providing the knowledge and tools to improve communication, increase productivity, and limit liability. The following is a partial list of training topics; content is customized to meet specific client needs.

Workplace Leadership Essentials

  • The Leadership Role and Principles
  • What People Want In a Leader
  • Essential Skills & Important Daily Actions
  • The Multi-Generational Workforce: Attitudes, Values and Expectations
  • Building Flexibility & Initiative in Your Work Force

Employment Law Basics - What You Need to Know

  • Work Time, On Call Time
  • Trainings, Meetings & Travel
  • Meals & Breaks
  • I-9 Requirements & Best Practices
  • At-Will Employment

State and Federal Civil Rights Workplace Laws

  • Discrimination & Protected Classes
  • Family & Medical Leave Acts
  • Reasonable Accommodations for People with Disabilities
  • Oregon's Injured Workers

Leadership and Communication

  • Sending and Receiving Messages
  • Non-Verbal Communication
  • Objective & Personal Style Differences
  • Communication Pitfalls

Hire Right/Hire Slowly

  • Preparation
  • Recruitment & Screening
  • Interview Guidelines
  • What and What NOT to Ask:
    Interview Questions
  • Reference & Background checks

Feedback and Accountability

  • Setting Clear Expectations
  • Giving Praise
  • Delivering Negative Feedback
  • Coaching & Counseling

Managing Performance

  • Documentation - Why and How
  • Improving Performance and Correcting Problem Behaviors
  • Performance Appraisals - Why Bother?
  • Evaluating Performance Fairly and Effectively

Motivating and Delegating

  • Maslow's Hierarchy of Needs
  • Recognition Ideas
  • Gallup Worker Beliefs
  • Retaining Talent Long-Term
  • How to Delegate Successfully

Managing Conflict and Difficult Conversations

  • Key Elements and Levels of Conflict
  • Don't Get Drawn into Conflict
  • Having Tough Conversations
  • Moving to Win-Win and Collaboration

Employment Termination Essentials

  • Mitigating Risk
  • Advance Planning
  • References and Severance
  • Dos and Don'ts

Managing Your Time Effectively

  • Values and Priorities
  • Get Organized - Practical Tips and Strategies
  • Greatest Time Wasters
  • Time Management Matrix1

Successful Meeting Management

  • Purpose, Participants, and Prep Work
  • Meeting Facilitation
  • Decision Making - who and how
  • After the Meeting

We are now a part of Cardinal Services. If you are considering outsourcing all or part of your human resource processes, contact an advisor at 541.389.4259 ext. 2405 or 800.541.5937. We would be happy to provide you a free consultation. For more information on Cardinal and other services we provide, click here.

We also offer on-going support agreements to our clients. For more information, check out our Support Agreement page.

1 © 1994 Covey Leadership Center, Inc